Embedded Files
Project Goal:
Equip instructors with core Zoom hosting skills to more confidently and effectively teach online and hybrid classes.
Project Goal:
Equip instructors with core Zoom hosting skills to more confidently and effectively teach online and hybrid classes.
Organization: Montgomery Coalition for Adult English Literacy (MCAEL)
Organization: Montgomery Coalition for Adult English Literacy (MCAEL)
The Problem
The Problem
Many instructors in the county-wide coalition lacked certain core technical skills related to hosting effective hybrid or online classes via Zoom, and therefore felt unprepared to teach through this modality and meet changing program needs.
The Solution
The Solution
I designed a training course consisting of four workshops hosted synchronously via Zoom, focusing on four key skill groups. This course included additional instructional materials (instructional videos, quick reference guides, master facilitator guide). I also facilitated these workshops once the course design was complete.
Highlights
Highlights
Pre-recorded videos (recorded and edited in ScreenPal) for demonstration and support during and after training sessions
Step-by-step Quick Reference Guides for extra support
Heavy focus on hands-on practice opportunities during training sessions that simulated real teaching scenarios
Design Process & Decision Making
Design Process & Decision Making
Given the time constraints, the course design required heavy curation to prioritize only the most strategic goals and objectives. It also needed to account for a diversity of experience levels; beginners could utilize the Quick Reference Guide for support with basic tasks whereas more participants with more experience were given opportunities to practice more complex or challenging ones.
The course design also made direct connections between in-person teaching and teaching in a Zoom setting, which connected the content to participants' prior experience and demonstrated the relevance of mastering Zoom hosting skills.
After developing an initial training prototype, it became clear that hosting live trainings about Zoom while concurrently using Zoom presented certain challenges which limited the scope of what participants were able to practice. However, I decided to turn certain challenges into unique opportunities, including having participants walk me (as the facilitator) through the correct procedure for a certain skill while I simultaneously shared my screen.
Results & Delivery
Results & Delivery
Pre- and post-training surveys - across all four workshop sessions, participants reported overall confidence gains ranging from 46%–70%, with seven discrete skills seeing improvements of 60% or higher. More teachers within MCAEL are now increasingly confident teaching online via Zoom, thus enabling them to adapt to their program’s needs and increasing overall access to English language instruction throughout the county.
Page updated
Report abuse